Permission settings allow administrators to define which features the extension can use. The permissions to jump into calls and listen to conversations may be legally restricted in certain countries, so use extra caution here. The permission to override DND is useful for assistant extensions that are responsible for screening calls. Read more

  The registration tab is used to control the registrations for the account. You may register one or more devices for one extension. When an extension is called, the system will call all registered extensions in parallel. The first extension that picks the call up will get the call, and Read more

  The email settings on this tab allow users to receive emails as notification of all incoming calls on their extension. Users can also request an audio file, or WAV file, of voicemail that has been left on their extension. Email Address (e.g. abc@company.com): This feature allows users to integrate Read more

Every extension has a voice mailbox on TruePBX; however, the administrator can disable users’ mailboxes. This section applies only to the voice mailbox of the system. This tab has all the mailbox settings, including interface for uploading the greeting wave files, and shows the voicemails of the extension. Mailbox Enabled: Read more

The redirection page allows you to manage incoming calls to a particular extension. They can be forwarded as described below or sent to a mobile/cell phone.   Do not disturb: This setting allows users to tell the system to leave their phone silent for all calls, both internal and external, Read more

Dial plan: Dial plans determine which trunks are used for outbound calls. Dial plans that are available on the domain show up in this dial plan dropdown. ANI: ANI (Automatic Number Identification) is a service that tells the recipient of a telephone call which telephone number made the call. In Read more

TruePBX User Training Presentation Operating TruePBX using StarCodes TruePBX Voicemail Reference Guide