Delay in processing a previous invoice From time to time, an invoice may be delayed in some circumstances such as: Processing error on our billing system Delay in connecting or disconnecting a service Previously unresolved billing dispute or complaint Delay in completing a project or fee-for-service request Delay in receiving Read more

Setup fees and once-off charges Your first invoice may include charges beyond just your agreed monthly fee. For example, your first invoice may include: Equipment Purchases Setup fees Carrier installation charges Labour charges Deposits or installment payments Porting fees Please check your bill carefully as each of these items will Read more

Last Revised 19 June 2020 Pricing shown is exclusive GST.  Call Rate shown is per minute rate, billed in 1 second intervals after the first minute. Connection Fee (Flagfall)  Call Rate (per min). AFGHANISTAN  $              0.10  $       1.32 AFGHANISTAN MOBILE  $              0.10  $       1.32 ALASKA  $              0.10  $       0.29 ALBANIA Read more

All charges in this document are shown exclusive of GST.   Extension Fee As per your service agreement, this is a monthly fee for each extension, voicemail box (or registration) attached to your Hosted PBX System.  For example, if you have 10 extensions on your telephone system, the monthly fee Read more

As a result of the CO-VID19 pandemic, businesses are looking for opportunities to improve cash flow and profitability. In conjunction with our general financial hardship policy, Binary Networks has released a specialised COVID19 Financial Hardship policy which is detailed below.   This policy took effect on 1st April 2020 and was discontinued on Read more