Using Voicemail on your SIP Trunk

Accessing Voicemail box Option 1 (some customer phones systems may not allow calls of this type) Dial 1111 from your SIP Trunk/ATA. When prompted, enter your telephone number in 61 format     (e.g. 61312345678)   then press # Enter your voicemail PIN, then press # Option 2 Dial 0386584011 from any telephone Read more

Forwarding (Diverting) calls from the Customer Portal

If you are out of the office (or working remotely) and you need to divert your SIP Phone service to another number: Log into the Customer Portal From the menu, select SIP Subscribers Next to the telephone number you would like to divert, click View Click the Call Forwarding tab In the All Calls Read more