Reviewing Broadband Usage in the Customer Portal

To review the details of your broadband usage   Log into the customer portal – https://portal.binarynetworks.com.au Under the Data Services section, click Broadband Services Locate the broadband service or filter by search criteria Click Usage History to review the last 12 months of data usage for this service. Last 12 Read more

Reviewing Recent Invoices and Usage

Customers can download recent invoices directly from the customer portal. Additionally, the usage contained within these invoices can be searched, filtered and exported. Log into the customer portal Under the Billing menu, select Invoices   Review Invoices Click the Download icon to view the rendered invoice Review Usage Click the Read more

Enabling Voicemail in Customer Portal

To enable voicemail: Log into the Customer Portal From the menu, select SIP Subscribers Next to the telephone number you would like to divert, click View Click the Call Forwarding tab Click the Voicemail button next to the forwarding category to enable.  You can enable multiple forwarding rules if required. – All Calls – Unavailable Read more

Logging into the Customer Portal

Binary Networks customer portal will allow you to: Review your account information Review your invoices Make a payment Change your SIP service configuration Review your services Logging into the Portal Navigate to portal.binarynetworks.com.au Enter your account number    (you can locate this on your welcome email or a recent bill) Enter Read more

Forwarding (Diverting) calls from the Customer Portal

If you are out of the office (or working remotely) and you need to divert your SIP Phone service to another number: Log into the Customer Portal From the menu, select SIP Subscribers Next to the telephone number you would like to divert, click View Click the Call Forwarding tab In the All Calls Read more