Call Recordings

To enable call recordings on your Hosted PBX platform, please contact your account manager for a quotation. Please indicate which calls you would like recorded and what your desired storage requirement is (recent only or recent + archive).   Recent Call Recordings Call Recordings are stored on the customer PBX Read more

Call Detail Records (CDR) Reporting

Live CDR Reporting   The CDR URL deals with the problem that the PBX needs to notify external servers about finished call legs. This is slightly different from the problem than informing about calls, as calls may go through different states. For example, when a call comes in on a Read more

IVR Nodes

An IVR node can be configured for complex tasks so that callers can for example enter account numbers and pay bills through an external application server. In IVR node can operate autonomously or interact with an external application server. It collects input from the user or from within the system, Read more

Paging Groups

Advanced IP phone systems allow even small offices to have a fully functioning paging system without using a standalone system. Users can page other users by dialing the paging account and speaking into the phone. Recipients will hear the message from the speaker on their phones. Paging can be thought Read more

Cell Phone Setup

These settings allow you to configure a mobile phone to your extension.   Cell phone integration allows you to receive calls at any location, as well as be reached at numerous phone numbers. Cell phone configuration allows you to be accessible at all times, even in the event of a Read more

Extension – Buttons

This tab is for setting up the buttons of the device that will register to this extension. Here you can specify which button profile you want to assign to the extension. You may select Automatic which will automatically assign the correct default profile based on the snom phone type or Read more