Using Counterpath Bria with Hosted PBX

To register your Bria app on your smart phone follow these steps. Click on Preference       Turning on Mobile Data Network Set Use When Available, Allow Voip Calls to ON and under General Set Run in Background to ON.     Create an account by pressing the plus icon        Choose “SIP” Voip (SIP)-Calling     Entering you account Read more

CallPLUS – Call Reporting Module

The CallPLUS Call Reporting module is a paid monthly subscription and an add-on module to your Hosted PBX platform. Key Features Call Detail Records Generate call detail records (CDR) reports for up to 6 months for incoming and outgoing calls to/from the carrier trunk.   Extension Report Compare performance by extension Read more

TAPI

TAPI Service Provider (TSP)   The BINARY NETWORKS TAPI service provider (TSP) allows you to control the BINARY NETWORKS PBX conveniently from Microsoft Windows applications that support the TAPI API. Examples include Microsoft Outlook (unless Microsoft Lync in installed on the system), the program “dialer.exe” that comes with Windows and Read more

Music On Hold Selection

Music with Voice Prompts MUSIC ON HOLD – SELECTION 1     MUSIC ON HOLD – SELECTION 2   Music with No Voice Prompts Selection 1 Selection 2 Selection 3 Selection 4

Installing the Desktop Communications Console (DCC)

HOW TO DOWNLOAD & INSTALL 1. Please follow this link to access the installation page 2. Click the Install button 3. Open & Run the downloaded file “setup.exe” 4. The application will begin installing – please click “install” when prompted. 5. The installer will now download the latest version. It Read more

Ringtone Selection

Selection of ringtones below are for demonstration purposes for the SNOM Phone. Other phones may not play the identical tone.     RINGER 1 RINGER 2 RINGER 3 RINGER 4 RINGER 5 RINGER 6 RINGER 7 RINGER 8 RINGER 9 RINGER 10 OLD 1 OLD 2 OLD 3 OLD 4 Read more

Voicemail – User Overview

Following is a brief overview of what users can do with their voicemail account: Multiple announcement modes. Users can choose which type of announcement callers will hear when calling their extension. Choices are anonymous announcement, name, or a personal greeting. Convenient voicemail accessibility. Users can access their voicemail from their Read more