NBN Fibre to the Curb (FTTC) NCD Troubleshooting

NBN FTTC Connection Device Status Lights

The article will explain the status lights found on the NBN™ Connection Device (NCD) used for NBN™ Fibre to the Curb (FTTC)services, which may be useful for  troubleshooting.

Status lights

The status lights may be covered by a small sliding panel on the face of your NBN™ Connection Device.

NBN FTTC NCD lights
LightStateMeaning
LANOffNCD has no power or is not connected to a modem/router.
BlueSuccessful connection between NCD and modem/router. Flashing indicates local network activity.
AmberSuccessful connection between NCD and modem/router. Flashing indicates local network activity.
DSLOffNCD has no power or is not communicating with the NBN™ access network.
BlueNCD is successfully communicating with the NBN™ access network.
ConnectionOffNCD has no power.
BlueSuccessful reverse power to NBN™ equipment outside the premises.
RedIssue with reverse power. Please call us on 1300 246 279 for assistance.
PowerOffNCD has no power.
BlueNCD has power.