Configuration – X-lite Softphone setup on Hosted PBX

The X-Lite softphone allows you to make or receive calls from your computer using your Hosted PBX service. Download X-Lite by clicking here.

  • Please Note: X-Lite has presence, instant messaging, and video conferencing features built in. However, these features are not supported.

The instructions below are based on X-Lite version 4.7.

Provision X-Lite

  1. Log in to your Hosted PBX instance and obtain the extension number and sip password.
  2. Open the X-Lite softphone. Click Softphone, then Account Settings.Image
  1. Click Add, and select SIP Account.
  2. Fill in the information as shown below for your Hosted PBX extension.Enter the Account Name:   Description of the account
    Tick “Call” and “IM/Presence”
    Enter the User ID:    The user’s extension number
    Domain:   Enter the Hosted PBX instance name.
    Password:   Enter the extension’s SIP password.
    Display Name:   T
    his will be displayed on all outgoing calls.
    Authorisation Name:   The user’s extension number.

    screenshot-account-details

     

  3. Click on the Voicemail tab and enter *97 as shown belowNumber to dial for checking voicemail: *97

    screenshot-voicemail

     

  4. Click OK in the bottom right-hand side of the window.
  5. The softphone should now be registered to your PBX.