Extension / Endpoint management

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7. Logging into the 3CX Web Client.
8. Installing the 3CX softphone client for Windows, Android, iOS and Mac.
9. Hot Desking
10. Configuring IP Phones using provisioning
11. Managing your phones 
12. Extension Management
13. Extension Groups

Trunk Management

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15. Inbound Rules – Routing incoming calls
16. Outbound rules – Routing outgoing calls
17. Connecting 3CX Phone Systems (Bridges)

 System Management

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18. Managing your phone system
19. Backup, Restore & Failover
20. Call Logs & Reporting

PBX Services

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21. Configuring the Digital Receptionist / Auto Attendant
22. Configuring Ring Groups / Paging / Intercom
23. Call Queues
24. Configuring the Fax Server
25. The Phone Book / Directory service