Connecting a Plantronics CS540 to a SNOM Phone

Preparing the Headset Underneath the base of the headset: Set configuration switch to position “A” (Diagram: 12) Set both volume controls to position “2” (Diagram 10, 11) On the rear of the headset: Set both switches on the rear to LEFT position (Diagram: 5, 9) Connecting Components Connect the SNOM Read more

Binary Networks – Release Notes (v60)

(Applied to PBX1.MEL) only.   Release Notes 60.0   Buttons Need for change. The support for button configuration on VoIP phones has grown over the years into an unstructured and hard to maintain subsystem of the PBX. There were two modes that needed to be supported internally, the generic dialog state Read more

Cleanup Extension

Clean up an Extension *84   This feature allows users to quickly clean up an extension. This makes it ideal in hospitality environments, as it can be used to clear an extension of its messages after guests have checked out and before new ones arrive. It can also be used to Read more

Headset Compatibility List for Snom IP Phone

     Legend: A – audio H – onhook/offhook control via headset M – mute synchronization beetween phone and headset VI – visual incoming indication on headset VIA – visual and audible incoming indication on headset CL – dial from call list via headset Top 5 headset overview Vendor Product Typ Read more

Administering your 3CX System

Extension / Endpoint management 7. Logging into the 3CX Web Client. 8. Installing the 3CX softphone client for Windows, Android, iOS and Mac. 9. Hot Desking 10. Configuring IP Phones using provisioning 11. Managing your phones  12. Extension Management 13. Extension Groups Trunk Management 15. Inbound Rules – Routing incoming calls 16. Outbound rules – Routing Read more

Using Counterpath Bria with Hosted PBX

To register your Bria app on your smart phone follow these steps. Click on Preference       Turning on Mobile Data Network Set Use When Available, Allow Voip Calls to ON and under General Set Run in Background to ON.     Create an account by pressing the plus icon        Choose “SIP” Voip (SIP)-Calling     Entering you account Read more

CallPLUS – Call Reporting Module

The CallPLUS Call Reporting module is a paid monthly subscription and an add-on module to your Hosted PBX platform. Key Features Call Detail Records Generate call detail records (CDR) reports for up to 6 months for incoming and outgoing calls to/from the carrier trunk.   Extension Report Compare performance by extension Read more

CallPLUS – Wallboard

To access the Agent Group wallboard, you must: Purchase the Wallboard monthly subscription from us Use the agent group (ACD) function Be able to display the information using your web browser   Wallboard Information The wallboard will display The agents currently logged in and their status (idle, ringing, busy, DND) The Read more

Snom M325

SNOM M325 DECT Bundle Up to 20 handsets on a single cell DECT base station This single cell DECT package includes the M300 base station and one M25 handset, forming a uniquely powerful and expansive mobile telephony solution. This package can be extended with up to 20 additional Snom DECT Read more