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Hosted PBX can be integrated with Zoho so that inbound and outbound calls to a user can be logged into Zoho CRM. Users can enter details of the call. Information that is logged automatically includes: Start time Duration Caller’s name (if already in the contacts) Associated extension A pop-up informs the agent of Read more
Customers can download recent invoices directly from the customer portal. Additionally, the usage contained within these invoices can be searched, filtered and exported. Log into the customer portal Under the Billing menu, select Invoices Review Invoices Click the Download icon to view the rendered invoice Review Usage Click the Read more
Cisco 502G, 504G Gigaset DX800A, Maxwell 10 Panasonic KX-UT113, KX-UT123, KX-UT133, KX-UT136 Polycom VVX101, VVX201, VVX300/301/310/311, VVX400/401/410/411, VVX500/501, VVX600/601 RTX RTX8430, RTX8830 snom D305, D315, D715, D725, D765, D375, M65 VTech VSP716A, VSP726A, VSP736A Yealink T40PN*, T41PN*, T42GN*, T46GN*, T48GN*T41S, T42S, T46S, T48S *Requires purchase of an additional HAC handset.
Intercom allows calls between extension to be automatically placed on speaker phone. For a phone to use this feature, it must be given permission to do so. This feature is a one-to-one call. If you need to make announcements to multiple phones, consider using a paging group To Read more
To enable voicemail: Log into the Customer Portal From the menu, select SIP Subscribers Next to the telephone number you would like to divert, click View Click the Call Forwarding tab Click the Voicemail button next to the forwarding category to enable. You can enable multiple forwarding rules if required. – All Calls – Unavailable Read more
Accessing Voicemail box Option 1 (some customer phones systems may not allow calls of this type) Dial 1111 from your SIP Trunk/ATA. When prompted, enter your telephone number in 61 format (e.g. 61312345678) then press # Enter your voicemail PIN, then press # Option 2 Dial 0386584011 from any telephone Read more
Binary Networks customer portal will allow you to: Review your account information Review your invoices Make a payment Change your SIP service configuration Review your services Logging into the Portal Navigate to portal.binarynetworks.com.au Enter your account number (you can locate this on your welcome email or a recent bill) Enter Read more
If you are out of the office (or working remotely) and you need to divert your SIP Phone service to another number: Log into the Customer Portal From the menu, select SIP Subscribers Next to the telephone number you would like to divert, click View Click the Call Forwarding tab In the All Calls Read more
This article applies to SIP Trunk or Multiline SIP Phone services only. Does not apply to Hosted PBX. Some SIP telephone systems may not allow feature codes to be dialed. Feature may need to be enabled by your phone system vendor. If you need to divert all incoming calls to Read more
Last Revised 19 June 2020 Pricing shown is exclusive GST. Call Rate shown is per minute rate, billed in 1 second intervals after the first minute. Connection Fee (Flagfall) Call Rate (per min). AFGHANISTAN $ 0.10 $ 1.32 AFGHANISTAN MOBILE $ 0.10 $ 1.32 ALASKA $ 0.10 $ 0.29 ALBANIA Read more